- Contact-details and phone numbers of the respective local partners per commune
- A limited view of the babysitting profile (i.e. no photo, no indication of age, no place of residence) without the possibility of contacting them
- Links to related organisation that offer complementary services to babysitting, such as day nannies or au-pairs
- Did you receive an e-mail from us containing a link that you clicked in order to have your e-mail address confirmed? Did the confirmation succeed?
- Did you receive an e-mail from us, notifying you of the successful validation of your account?
May I change my account details?
You may consult your account details at any time using the "My account" button at the top center of the website.
Since we verify your address- and contact-data in order to offer the best possible protection for our babysitters, we do not allow you to change such data yourself. Should you need to update any of that data (since you might have moved, gotton a new phone number, etc) please do contact your local partner in charge of your account.
The same terms apply to changing your login data.
Why am I required to register?
Only authenticated (validated & logged in) parents will be able to access all parts and functionalities of the babysitting.lu website. A babysitter's profile picture, their age or place of residence is visible to authenticated parents only. Also, parents will have to set up accounts and have their authenticity validated by a local partner of the project before they can contact any babysitters.
We require parents to register and have their data verified in order to protect the rights and privacy of our babysitters, many of whom are minors.
Verification of your data gives the babysitters are certainty that you really are who you claim to be. Your data, such as your address and your phone number are automatically added to every request you send to a babysitter
Using babysitting.lu without registering
We make some information available to anonymous users of the site:
The participating communes offer a babysitting hotline that is accessible without registration. It includes a phone number to contact the respective partner.
In order to find the most fitting babysitting hotline, use the "Find a babysitter" button and choose the commune that suits you best.
What information is required during registration?
We care for our babysitters' rights and privacy. In consequence, we are required to verify your data before we may validate and unlock your account as a parent.
In order to verify your authenticity, we ask you to supply the following information:
Your name, address, phone number and e-mail address.
One of our local partners will be contacting you based on that information in order to verify your data. Please make sure you supply correct information in order to make this process as simply and fast as possible.
I already have an account
If you already have an account with us and if it has already been unlocked, you may use all aspects of the site and contact all available babysitters. You may still need to log in to the website if you haven't done so recently.
In case logging in or contacting babysitters doesn't work, please check the following things:
If your problems persist, please contact our local partner in charge of your account or contact us using the contact form at the bottom of this website.